What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I check your form titled "CSGN OGS 2014/2015 APPLICATION FORM" and it appears you have setup the notification properly. The emails are set to be sent to "email@example.com" so I checked to make sure that this address is not on our bounce list, which would prevent the emails from being sent. and it is not:
So I checked our mail logs and it does look like they are indeed being sent:
Since these emails are sent from "firstname.lastname@example.org" sometimes they are filtered by email providers and sent to spam. Often times changing the sender email to "email@example.com" fixes the filtering issue if you are still unable to find the emails in your spam folder.
Please let us know if you are still unable to receive your notifications and we will be happy to assist you further.
Thank you for using JotForm!