login help

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    tamhenry29
    Asked on August 12, 2014 at 09:28 AM

    Hello

    I am not able to login to my account. My email is tamhenry29@gmail.com I then tried to create a new account, but it says it is already in use. Please let me know how to fix this.

     

    Thanks!

    Tammy

  • Profile Image
    david
    Answered on August 12, 2014 at 12:13 PM

    Hi,

    I checked our logs to see if there were any accounts associated with the email address "tamhenry29@gmail.com" and I could not find any.  The email address our records show associated with your current account is "Info@TammyHenryPhotography.com".  You can have a password reset sent to that account through the login page.

    If you are still unable to recover your account, please let us know and we will be happy to assist you further.

    Thank you for using JotForm!