What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    login help

    Asked by tamhenry29 on August 12, 2014 at 09:28 AM


    I am not able to login to my account. My email is tamhenry29@gmail.com I then tried to create a new account, but it says it is already in use. Please let me know how to fix this.




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    JotForm Support

    Answered by david on August 12, 2014 at 12:13 PM


    I checked our logs to see if there were any accounts associated with the email address "tamhenry29@gmail.com" and I could not find any.  The email address our records show associated with your current account is "Info@TammyHenryPhotography.com".  You can have a password reset sent to that account through the login page.

    If you are still unable to recover your account, please let us know and we will be happy to assist you further.

    Thank you for using JotForm!