What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my forms are not accessible this morning

    Asked by ghbooster on August 12, 2014 at 10:22 AM

    The Edit pages of my forms on your site are a jumble of unformatted html.

    The forms on my Wordpress site appear bulletted with less carriage returns than usual.  The forms are also slow to load.

    Is this a site wide disruption?  Everything was fine last night.



    Page URL:

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    Answered by ghbooster on August 12, 2014 at 10:37 AM

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    JotForm Founder

    Answered by aytekin on August 12, 2014 at 10:48 AM

    Can you see this URL?



    MaxCDN seems to be having a problem in Seattle:


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    Answered by ghbooster on August 12, 2014 at 10:53 AM

    I cannot.

    How does this impact your service?

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    JotForm Support

    Answered by david on August 12, 2014 at 12:46 PM


    This should not impact our service with the exception of a very minor amount of people.  This is what the form looks like currently on your site to most:

    Very few users should see the jumbled version.  Hopefully this is resolved soon but this should have very minimal impact on service overall.  Thank you for your patience.