Do the responses from the Jotform app count against our subscription?

  • rhemachristian
    Asked on July 6, 2022 at 10:31 AM

    Hi!

    Under FAQs for Jotform App it states, "Your app may include forms, links, images, documents, and anything else you want to add, and all responses collected through your app will be stored securely in your Jotform account."

    Are any of these items listed going to count against our current Bronze plan? Will responses fill up our plan fast and have to upgrade? I'm just trying to be cost effective for my team.

    Thank you for your time.

    Mrs. Thompson

  • Yau_C
    Replied on July 6, 2022 at 11:13 AM

    Hello rhemachristian,

    Yes, the responses that you receive through your app will count toward your account usage quota. You do need to upgrade your plan if it happens to fill up faster than you expected.

  • rhemachristian
    Replied on July 6, 2022 at 11:34 AM

    Thank you for your time.