Appointment widget not working after selecting date.

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    blacktuskmarketing
    Asked on July 06, 2022 at 10:49 AM
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    Marlon
    Answered on July 06, 2022 at 11:41 AM

    Hello Bill,

    Thank you for contacting Jotform Support. We apologize for the inconvenience it has caused you. I'll be needing some time to test your form. I'll get back to you once I have an update.

    Reach out again if you have any other questions.

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    djino 
    Answered on July 06, 2022 at 11:45 AM

    my website how to connect with forum

    thank you

    website: https://techframy.com

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    djino 
    Answered on July 06, 2022 at 11:46 AM

    my website how to connect with forum


    thank you


    website: https://techframy.com

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    Marlon
    Answered on July 06, 2022 at 11:56 AM

    Hello Bill,

    Thank you for your patience as I look into the issue. After testing the form, I wasn't able to replicate the issue. In fact, after selecting either of the two (zoom or phone call), everything works smoothly.

    1657122646_62c5af56bcdee_

    I even tested the sample embedded form and it run smoothly on my end.

    1657122951_62c5b087a52f4_

    I've cleared your form cache and let's see if it will make any difference. Can you try it again and see how it goes? If you run into the same problem again, let us know and we'll do some more testing to see what's going on.

    If you have any further questions, please let us know.

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    blacktuskmarketing
    Answered on July 07, 2022 at 04:28 PM

    Hi Marlon,

    I figured out that suddenly the 'required' switch was causing the issue. Perhaps on a recent update? I always had them both as 'required' fields but suddenly that became an issue on that module.

    Thanks

    Bill

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    Kris
    Answered on July 07, 2022 at 05:11 PM

    Hi Bill,

    I hope you made progress on the issue with your form. I cloned your form and rat test submission, like what my colleague experienced, I did not encounter or replicate the issue you are having. Please try to embed the form on your website using iFrame, because this affects less on other codes on the website. Check out this link for your guide on embedding form/s using iFrame.

    Reach out again if you have any other questions.