Fields are gone when description field is filled up.

  • RonnPaulson
    Asked on July 6, 2022 at 12:02 PM

    Hello,

    We had a form issue reported by a customer user, in which the form field jumps to the "Description" column and shifts the page over so prior fields on the same row can't be seen or navigated back to. This also happened to me as I used the form to enter a customer order the other day.

    Here's how it should look (and should remain even after the description column is filled in):

    Fields are gone when description field is filled up Screenshot 30

    Here's where it goes awry - the "Description" column slides to the left margin and can't be moved:

    Fields are gone when description field is filled up Screenshot 41

    Please advise; thanks!

    Ronn

    ronn.paulson@sunset-mfg.com

    320-363-7241



  • Christopher JotForm Support
    Replied on July 6, 2022 at 1:25 PM

    Hi Ronn,

    Thanks for reaching out to Jotform Support. I was able to resolve the issue on my cloned form by injecting the provided custom CSS code into the Infinite List widget.

    .col3 > input[type="text"] {
    width: 330px!important;
    }

    Here's how to do it:

    • In Form Builder click on the Infinite List widget.
    • Click on Widget Settings.
    • Click on Custom CSS.
    • Paste the provided custom CSS code and click Update Widget.

    1657128512 62c5c64079470 chrome B2NVu9rG Screenshot 10

    Give it a try and let us know how it goes.