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fillipefeitosaAsked on August 12, 2014 at 12:57 PM
Dear support team,
Is it possible to open my blocked account 'selecaoppge2013' to backup some important data?
Used to be a premium user, but dont need to use the web forms, but i need the data.
Thank you.
Fillipe Oliveira Feitosa -
Elton Support Team LeadReplied on August 12, 2014 at 2:24 PM
Hi Fillipe,
That account isn't blocked. It is temporarily closed due to over-limit. However, you can login to that account now and back-up your data.
Let us know if you still can't login.
Thanks and Regards!