What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account limit reached email

    Asked by paul  on August 12, 2014 at 01:52 PM

    I recieved an email saying that I reached my limit..what does that mean? Please help

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    JotForm Support

    Answered by Welvin on August 12, 2014 at 03:41 PM

    Hi Paul,

    Free accounts are limited to 100 non-secure submissions, 10 secure submissions, 10 payment submissions and 100MB of file storage. The email was related to the file storage limit. Your current upload size is 100.36MB. Consider deleting some of your form submissions with file uploads to free up your space. Or, upgrade your account to our paid plans.

    Note that when you delete a submission, there is no way you can retrieve it back so it's adviseable to download your form submissions first to have a backup.

    Thank you!