What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notifications

    Asked by nowarmorenature on August 12, 2014 at 02:41 PM

    The form doesnt send me a notification. What can I do?


    With best regards,


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    JotForm Support

    Answered by EltonCris on August 12, 2014 at 04:09 PM

    Hi Chris,

    Did you check if you have the right email recipient on the form notification? Finding-out-E-mail-Address-used-for-submission-notifications

    I have also remove your email address in the bounce list. Your email ended in the bounce list for an unknown reason. This might also be the reason why you are not receiving email notification. Kindly make sure the following email is still active and valid.



    Would you mind checking it again this time? See if you are now receiving form notifications.