i can't seem to retrieve my login info

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    Adam Taylor
    Asked on August 31, 2011 at 04:12 PM

    i have tried every possible combination of email and password i can think of, and i have also tried every email address. Can you please look up my account info by the jotform instance i pasted in the next field? Please let me know. thank you.

  • Profile Image
    mliz
    Answered on August 31, 2011 at 10:08 PM

    Hi Adam,


    The form was created under a Guest Account there is no login for this type
    of account as it only relies on browser cookies. Once you open JotForm you
    should see something like this on the left side:

    Just create an account and use the email address for the forms created. 
    Your guest account will be merged with this new account.


    Let us know if you have questions.

    Regards,
    Mliz