What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i can't seem to retrieve my login info

    Asked by Adam Taylor on August 31, 2011 at 04:12 PM

    i have tried every possible combination of email and password i can think of, and i have also tried every email address. Can you please look up my account info by the jotform instance i pasted in the next field? Please let me know. thank you.

    Page URL:
    http://form.jotform.com/form/12331750329

  • Profile Image
    JotForm Support

    Answered by mliz on August 31, 2011 at 10:08 PM

    Hi Adam,


    The form was created under a Guest Account there is no login for this type
    of account as it only relies on browser cookies. Once you open JotForm you
    should see something like this on the left side:

    Just create an account and use the email address for the forms created. 
    Your guest account will be merged with this new account.


    Let us know if you have questions.

    Regards,
    Mliz