What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyway to upload my Terms & Conditions of Service?

    Asked by COLV17 on August 12, 2014 at 03:54 PM

    I'd like to upload (rather than type out from scratch) my T&C's of service, and have customers tick a box at the end to confirm they agree to these T&C's.  Can this be done?  

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    JotForm Support

    Answered by david on August 12, 2014 at 05:06 PM

    Hi,

    You could paste your terms and conditions into a "Text" field and even style it.  Then just add a required check box at the end of your form.  I made a quick test form using JotForm's terms of use as an example:

    http://form.jotformpro.com/form/42236444979970?

    You can clone it to test by following this guide:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!

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    Answered by COLV17 on August 18, 2014 at 10:24 AM

    Thank you very much.  I've managed to do it another way, but think the new way may be classed as "phishing" and my account was temporarily suspended (now reinstated).   However, I may do it this way now.  I have sent another question today regarding the phishing situation and hopefully you (or another support person) can help clarify.  My Jotform doesn't require an password or user ID.  However, I uploaded the T&C's in PDF format to my website and have added the link to my Jotform, but as my website page requires users to include an ID and password (which I provide) to view the T&C's (I simply don't want other similar companies viewing T&C's and emulating them); I'm hoping this isn't classed a phishing.  Can you clarify?  Thank you again.

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    JotForm Support

    Answered by david on August 18, 2014 at 11:33 AM

    Hi,

    As long as your actual form does not include things against our terms of use, you should be fine.  There are many factors that go into what our system deems as phishing including such benign things as missing labels for fields and account age.  I checked your forms just to make sure and everything appears to be OK.  I do not believe you should have any further issues with your forms setting it off.  If you do, just let us know and we will be happy to help.

    Thank you for using JotForm!