What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple Attachment Upload

    Asked by mzelicskovics on August 31, 2011 at 04:44 PM

    Hi, here is the form I am using: http://www.shopfashionablylate.com/submit-an-item

    Is there any way to set it so that the attachments are sent to my email instead of your server or dropbox?

    We are getting multiple submissions a day, thanks!

    Page URL:
    http://www.shopfashionablylate.com/submit-an-item

    Submissions attachment upload
  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 01, 2011 at 01:28 AM

    Hello,

    Before anything else, I'd like to remind you that the form collapses in your embedded form is not working due to script conflicts in our page. Please use iFrame codes instead to embed your form.

    Moving on to your question, the answer is no, there is no way to send uploaded files as e-mail attachments. Below is the reason I have stated in a related thread:

    While this could prove to be very useful and handy to our users, it will do the opposite to our servers. I can see this having the potential of being a bandwidth hog. Imagine how much bandwidth a single form submission with a 100MB upload will eat up if it will be sent to, say, 5 email addresses.

    I am of the opinion that sending out a download link for the file serves the same purpose as sending the file itself. It is even better in the sense that the form owner will have the option to download only those files that he/she wants to, i.e., SPAM can be avoided.

    Hope this answers your question.


    Neil

  • Profile Image

    Answered by mzelicskovics on October 31, 2011 at 05:14 PM

    Thank you Neil.

    Could you check it for me and confirm that my form is now working correctly?

    http://www.shopfashionablylate.com/submit-an-item

    Thanks!

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    JotForm Support

    Answered by idarktech on October 31, 2011 at 05:33 PM

    Hi,

    I have tested your form and it's working great, I have also made a sample submission and was redirected to your custom thank you page without problem. Everything works perfect in Firefox and Chrome.

    If you have any other concern, just feel free to let us know. Thank you for using JotForm!

    Regards,

    idarktech

     

    P.S. Nice Site :)

  • Profile Image

    Answered by mzelicskovics on October 31, 2011 at 05:41 PM

    Awesome, thanks!

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    JotForm Support

    Answered by Kiran on June 29, 2016 at 08:08 AM

    @mzelicskovics

    We have a great news for you. It is now possible to send the file uploads as email attachments with the email notifications. Please give it a try and let us know if you have any feedback.

    You can learn more about this feature at our blog post below:

    https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments

    Thank you!