Unable to login using the new password

  • Sophiabaileyministries@yahoo.com
    Asked on July 7, 2022 at 2:24 AM

    I’ve reset password several times and still can’t login in with new password

    Page URL: https://www.jotform.com/help/262-how-to-remove-your-email-address-from-bounce-list/
  • Billy JotForm Support
    Replied on July 7, 2022 at 2:57 AM

    Hello Sophia,

    Thank you for reaching out to Jotform Support. We apologize for any inconvenience this has caused you. What error message are you getting when trying to log in? If you can send us a screenshot, that'd be great.

    Are you using your username when logging in? Have you tried using your email address? We look forward to hearing from you.