Unable to login using the new password

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    Asked on July 07, 2022 at 02:24 AM

    I’ve reset password several times and still can’t login in with new password

    This is a re-post of a comment on How to Remove Your Email Address from Bounce List

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    Answered on July 07, 2022 at 02:57 AM

    Hello Sophia,

    Thank you for reaching out to Jotform Support. We apologize for any inconvenience this has caused you. What error message are you getting when trying to log in? If you can send us a screenshot, that'd be great.

    Are you using your username when logging in? Have you tried using your email address? We look forward to hearing from you.