What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form submissions are not all showing up on my Google Spreadsheet, why not?

    Asked by jakeeporter on August 12, 2014 at 04:33 PM

    I have a form that is integrated to a google doc spreadsheet. There are 7 submissions but only 5 of them are showing up on the google doc. Why is it not updating with the newest submissions? How can I fix this? 

    Page URL:
    http://www.mungerplace.org/confirmation/

    google spreadsheet integration issue
  • Profile Image
    JotForm Support

    Answered by Mike_T on August 12, 2014 at 05:51 PM

    Thank you for contacting us.

    There might be a delay or some other issue. We will need to check this with our Development Team, so that I have attached a bug report ticket to this thread.

    We will keep you updated via this thread.

  • Profile Image
    JotForm Support

    Answered by steve on August 12, 2014 at 08:49 PM

    Hello,

    This is working now. It looks like it was a system or network glitch, which resolved itself. It may have been our server, the network, or Google's server. We see no further warnings in our log files and all our tests are working.

    Please let us know if you encounter further issues and do apologize for the inconvenience.

    Kind Regards