What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to hide certain information from form users when they recieve the email response from a form

    Asked by ubercarlye on August 12, 2014 at 07:39 PM

    I want my form to allow users to check off the options they want to purchase. On the response side, I want the receiver to see the information, but also additional information that the users can not see. Is this possible?

  • Profile Image
    JotForm Support

    Answered by TitusN on August 13, 2014 at 02:23 AM


    If I understand you correctly - 

    1. You have a form with options that form users will select to purchase and submit

    2. . You want to have additional information on the form that you do not want form users to see, but the one who receives the email notification or views the submission is able to see

    Am I right so far?  

    What kind of information would you like to be able to see/receive, but remain hidden to your form users?

    You can hide any field on the form by simply activating that feature on the field settings - this will make that field accessible to you, but not your form users: 

    Also, you can always edit the autoresponder email (the notification that sends an email to your form users) and remove any detail you do not want them to see when they get the email.

    Does this help? Please let us know.