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the.usa.shopping.centerAsked on August 12, 2014 at 10:29 PM
Hi,
For some reason when I click on the checkbox of the terms and conditions, it redirects me to
404 - Not Found The page you are trying to access does not exist.Note: This problem occurred today. It was working fine before!
Click on Buy Now button to reach the form.
My customers cannot complete their order. Please help me ASAP.
Sincerely,
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the.usa.shopping.centerReplied on August 13, 2014 at 12:12 AM
I had to create a checkbox without using your terms and conditions tools to fix the issue in the meantime. However you can use the link below to see the issue.
https://www.eeiaa.com/products/pills/ayurvedaweightgain.htm
Click on Buy Now button.
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jedcadornaReplied on August 13, 2014 at 7:18 AM
We apologize for the inconvenience. I have reported this issue to our 2nd level so they can rectify the problem. You'll be notified here once this is fixed.
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jedcadornaReplied on August 13, 2014 at 9:06 AM
After making some test it shows that terms and condition widget is causing the issue. You can temporarily replace the terms and condition by a simple check box while ticket is being escalated to our 2nd level.
Adding an agreement checkbox guide: https://www.jotform.com/help/76-How-to-add-agreement-check-box-to-a-form
We are sorry for this inconvenience.
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NeilVicenteReplied on August 13, 2014 at 9:30 AM
@the.usa.shopping.center
The problem should be fixed by now. Would you please kindly check on your end to confirm?
Regards