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    Sub user does not receive email when form is submitted.

    Asked by unhotelru on August 12, 2014 at 10:56 PM

    Good day! 

    Please help me! Have an email address in the form of "Setup Sub Accounts to Share Forms and Folders" When filling out the forms the notification it does not come.

    Page URL:

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    Answered by jedcadorna on August 13, 2014 at 07:43 AM

    In order for your sub-user to receive an email you need to add their email in the form email alert's "Recipient email address" field.

    Here's a complete guide on how you can setup an email alert https://www.jotform.com/help/25-Setting-Up-Email-Notifications.