- netivotshalomAsked on August 12, 2014 at 11:11 PM
- jedcadornaAnswered on August 13, 2014 at 07:22 AM
We apologize for the inconvenience. I have reported this issue to our 2nd level so they can rectify the problem. You'll be notified here once this is fixed.
- jedcadornaAnswered on August 13, 2014 at 08:58 AM
After some test I think the issue is created when payment option is added with some of the widgets and your form has one of those widgets that is causing the error. In your case you were using the form separator widget that cause this error.
You can temporarily remove the widget while this is being escalated to our 2nd level. Sorry for the inconvenience.
- JotForm SupportNeilVicenteAnswered on August 13, 2014 at 09:27 AM
The problem should be fixed by now. Can you please check on your end and let us know if it still persists?
We are terribly sorry for all the troubles caused.