**URGENT Payment Submission Not Working

  • john_lemoore
    Asked on August 12, 2014 at 11:13 PM

    My clients aren't able to checkout with Paypal on my form: http://form.jotform.us/form/31053155315140

    They hit submit and it just stays a white page.  Please help ASAP as I'm trying to close on some clients and noticed some payments have not been coming through the last couple days.

    Page URL: http://form.jotform.us/form/31053155315140
  • john_lemoore
    Replied on August 12, 2014 at 11:29 PM

    I just updated the IPN settings and now it's working. Weird. Always worked before without changing those settings.

  • liyam
    Replied on August 13, 2014 at 7:42 AM

    Thank you, john_lemoore for keeping us posted. 

    While we have not been able to identify this cause of if this case, we'll sure to take a look as well.

    Warm regards.

  • homegrownmf
    Replied on August 13, 2014 at 8:04 AM

    Hi Liyam, could you please post IPN walkthrough per John's post as this is one of the issues (one of several) my form is having?

     

    With thanks.