Incomplete subissions - delete is the only option

  • POTS OT
    Asked on July 7, 2022 at 12:53 PM

    When I click on "incomplete Submissions" the only option I have is to delete.
    I would like to be able to see the submissions.

  • Lesther JotForm Support
    Replied on July 7, 2022 at 3:08 PM

    Hi POTS OT,

    Thanks for reaching out to Jotform Support. On the new submission page, just hover your mouse to the list of incomplete submissions and the view button will appear on the right side.

    1657220537 62c72db96df34  Screenshot 10

    If you're using the old submission page, the only option to show is to delete it. If you need to view the saved sessions, you must copy the Session ID and append it to your form URL.

    For example, we have the following session ID: JF-S4L-mZfDhotp. Append the Session ID to the form URL as follows: https://form.jotform.com/202855246588062?session=JF-S4L-mZfDhotp

    1657220753 62c72e9128a7f  Screenshot 21

    If this doesn't resolve the issue, you can share a screenshot in your response showing the incomplete submissions page. This will help us understand better what is going on.

    Let us know if you have any other questions.

  • summercurrants
    Replied on August 2, 2022 at 11:00 PM

    How can I view completed and incomplete submissions? foo
    dle
  • Cecile JotForm Support
    Replied on August 2, 2022 at 11:26 PM

    Hello summercurrants,

    To avoid confusion, let me address your concern here. If you have a follow-up question, kindly use that thread to post your questions.

    Thank you.