What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    QUICK!! customers can't order!

    Asked by florencejhill on August 13, 2014 at 04:53 AM

    submissions not going through! they fill out form, click 'send flowers' and the page goes blank!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on August 13, 2014 at 08:23 AM

    Hello florencejhill,

    Can you try adding an IPN on your Paypal account?  You can follow this user guide for further instructions.  Please do keep us posted if the problem still persists after this change.