What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I have to click submit button multiple times for the form to submitted?

    Asked by contactogrupocicnet on August 13, 2014 at 08:29 AM

    Hi I have a question, I've ridden my form with payment gateway and I'm doing the first tests, but I have to give the submit button at least twice to work, is this normal? - Thanks in advance

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    Answered by KadeJM on August 13, 2014 at 11:02 AM

    No, you should only have to click it once and wait a couple of seconds for your form to submit. If it doesn't then at that point you can try again.

    It is generally a really bad idea to click the submit button multiple times all-at-once since that could lead to the risk of generating duplicated submissions.

    I've cleared your form cache from our end for you so I would recommend that you please clear your browser cache on your end then attempt this again to see if that helps. Please let us know if you are still having any sort of issues with this and we will investigate it more.


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    Answered by Reaz khan  on June 11, 2017 at 01:58 PM