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    add row information not showing

    Asked by activesalisbury on August 13, 2014 at 11:01 AM

    Please can you tell me why the information that is entered in q10 of our form is missing once it is submitted

    iQ10 is and 'add row' field

    Page URL:

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    JotForm Support

    Answered by david on August 13, 2014 at 01:21 PM


    I cloned your form to test it and the matrix dynamicwidget information appears in both the submission:

    And the e-mail:

    I tested with several different variation on the amount of rows added and it worked each time.  This is not a required field in your form, is it possible it was simply not filled in?

    Please let us know if you are still not receive information entered in the matrix dynamic widget and we will be happy to see what else we can find.

    Thank you for using JotForm!