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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Feature Request - Auto-saving option for 1 or 2 minutes

    Asked by Kiltox on August 13, 2014 at 11:55 AM

    Hello all,

    Due to the size and complexity of my form, I have noticed serious lag on certain devices when I am using the 'auto-save' option.

    This affects lower-powered devices (Galaxy S3) more so than other devices (iPad).

    I currently have my form set to auto-save at the lowest (or highest) possible frequency, but this is 30 seconds - this means that for phone users every 30 seconds the form will freeze for ~10 seconds which is obviously frustrating.

    Is it possible to improve performance by only auto-saving every minute or two? I only have options ranging up to every 30 seconds.

     

    Saving upon completion of each field is even worse sadly!

    Page URL:
    http://www.jotformeu.com/form/42233747886364

    auto-save form set size ipad
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 13, 2014 at 02:47 PM

    Unfortunately, as of right now those are the only options we currently offer for the saving feature.

    I believe our developers felt strongly that the options you see were a good margin to prevent errors in the auto-save feature. Anything outside that window such as a longer timeframe would be a risk of not being saved which is why it is set up to save data so often.

    However, contrary to that fact I have sent this as a request on your behalf to our developers. If it is deemed feasible then we'll implement it and update you later on.