What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I free up space in any of the plans

    Asked by Jonathan Pineda   on August 13, 2014 at 12:53 PM

    Lets say that I start paid subsrciption, and the file storage limit is about to be at its fullest. Can I delete received forms to get more room for incoming messages and attachments?


    Thank you for help.






  • Profile Image
    JotForm Support

    Answered by Mike_T on August 13, 2014 at 03:25 PM

    Thank you for contacting us.

    Yes, it is possible to delete the old form entries with attachments in order to clear some space (Upload Space Limit). It works with every plan.

    However, we do not decrease the Submissions Limit when you remove the old data.

    Please feel free to contact us if you need any further assistance. We will be happy to help.