What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to see "Thank You" response when form is submitted

    Asked by smacrae347 on August 13, 2014 at 01:54 PM

    I do have a long form and when it is submitted it just shows a blank screen.  I can't tell if it is actually scrolling up or not.  But I don't see the Thank You msg. I have tried a couple of things that I found in the Forum, but couldn't get anything to work.  

    I would ultimately like for it to display the "Thank You" response with a link to go to the homepage of my website;


    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 13, 2014 at 03:55 PM

    You can make the form to go to a link of your site, by setting a Custom URL on Thank you message.

    1. Click on "Setup and Embed" tab on the form builder toolbar

    2. Click on "Thank You" button on toolbar


    3. Select "Custom URL" in the thank you page wizard and click "Next" button


    4. Enter URL of the success page on your site and click on Finish