Unable to see "Thank You" response when form is submitted

  • smacrae347
    Asked on August 13, 2014 at 1:54 PM

    I do have a long form and when it is submitted it just shows a blank screen.  I can't tell if it is actually scrolling up or not.  But I don't see the Thank You msg. I have tried a couple of things that I found in the Forum, but couldn't get anything to work.  

    I would ultimately like for it to display the "Thank You" response with a link to go to the homepage of my website;

    www.DogsbyDebin.com

  • Jeanette JotForm Support
    Replied on August 13, 2014 at 3:55 PM

    You can make the form to go to a link of your site, by setting a Custom URL on Thank you message.

    1. Click on "Setup and Embed" tab on the form builder toolbar

    2. Click on "Thank You" button on toolbar

    Unable to see Thank You response when form is submitted Image 1 Screenshot 40

     

    3. Select "Custom URL" in the thank you page wizard and click "Next" button

    Unable to see Thank You response when form is submitted Image 2 Screenshot 51

     

    4. Enter URL of the success page on your site and click on Finish

     

    Unable to see Thank You response when form is submitted Image 3 Screenshot 62