What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form works in chrome but does not work in explorer, BIG PROBLEM - WHY?

    Asked by hollywoodtoday on August 13, 2014 at 11:10 PM

    My form works in chrome but does not work in explorer, BIG PROBLEM - WHY?

    "preview" works fine, even in explorer, but once its on my site it doesnt compute viewing through explorer.

     

    Ideas?

    does not work internet explorer iframe compatibility
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    Answered by hollywoodtoday on August 13, 2014 at 11:27 PM

    http://form.jotform.us/form/42178432674156

     

    I believe Im using IE 9.  I tried on 2 computers, but no good.

    --

    This is what my order looked like.  The "15" was in the "calculation" spot, but on the bottom, the "total" has no value lol.  So he purchased my product for free.  Thats no good.  At minimum it would have been $70

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    JotForm Support

    Answered by Welvin on August 14, 2014 at 03:11 AM

    Hi,

    Probably because of IE compatibility view settings. As we all know, IE has it for versions lower than 11. If the form was embedded, try using or changing it to our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help. If not, please update us here.

    Thank you!

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    Answered by hollywoodtoday on August 14, 2014 at 10:50 AM

    SOLVED

    Well, the iframed version works fine for the time being.

    Thanks a bunch

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    JotForm Support

    Answered by NeilVicente on August 14, 2014 at 02:02 PM

    We are happy to hear the suggested solution worked for you.

    Do get back to us should you encounter any other problems.

    Cheers!