What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Upgrade

    Asked by wpctech on August 14, 2014 at 02:51 AM

    Hi Since FEB 2014 I have paid you and my account is still showing the FREE 100 submission/ month basic account.

    Where is my upgraded paid 12 months?





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    JotForm Support

    Answered by ashwin_d on August 14, 2014 at 08:05 AM

    Hello wpctech,

    Your account is already upgraded to premium yearly subscription. It seems my colleague have already responded to you on the following thread:  http://www.jotform.com/answers/416032-Account-not-upgraded-to-Premium#1 

    Thank you!

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    Answered by wpctech on August 14, 2014 at 02:48 PM

    Thans Ashwin

    I will work with him.



    W S.