What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Automated email for Customer Annual Subscribtion renewal?

    Asked by pixmarx on August 14, 2014 at 11:15 AM

    Is there a way to automatically notify customers via email before they are charged for an annual or monthly subscription?  I'm using stripe?

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    JotForm Support

    Answered by Kiran on August 14, 2014 at 02:26 PM

    A notification shall be sent by stripe with charge information when the customer is charged. Since it is a recurring amount for a subscription charged by Stripe, I think Stripe should be reminding the customers. Let me research on this and get back to you with relevant information.

    Thank you for using JotForm.