What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Links not working on your site

    Asked by mcssupport on August 14, 2014 at 12:17 PM

    I have tried both the Pricing and the support links - they do nothing when I try to upgrade to a higher level of jot form the page does nothing.   Same thing for support.  Links are not working

    Page URL:

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    JotForm Support

    Answered by david on August 14, 2014 at 03:59 PM


    Everything appears to be working fine on our end.  Clicking the link you provided does indeed take me to the pricing page:

    Can you please try clearing your web browsers cache and history to see if that fixes it?  If that does not, I would recommend trying a different web browser if possible.  If that still does not work, let us know and we will see what else we can try.

    Thank you for using JotForm!