What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you guys reset my transactions please

    Asked by hollywoodtoday on August 14, 2014 at 01:36 PM

    Can you guys reset my transactions please.

    I've used up 9 of my 10 transactions because of all the testing Ive had to do with your form.  Even as I speak, my form is not usable.  Thank you very much for your help, but I have yet to make a profit at all, so please reset my transactions so that when the form is done I can start at zero. 

    If you can't do that, I suppose I can just create another account.  Would you prefer that?  Advise..



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    JotForm Support

    Answered by Kiran on August 14, 2014 at 04:36 PM

    I've reset the payment transactions limit for you as a one time request. You can check in your account and start receiving the payments as per the limits.

    Please get back to us if you need further assistance. We are happy to assist you.

    Thank you for using JotForm.

  • Profile Image

    Answered by hollywoodtoday on August 15, 2014 at 02:14 AM


    And the form is working as of today so, Im set for now.