Can you guys reset my transactions please

  • hollywoodtoday
    Asked on August 14, 2014 at 1:36 PM

    Can you guys reset my transactions please.

    I've used up 9 of my 10 transactions because of all the testing Ive had to do with your form.  Even as I speak, my form is not usable.  Thank you very much for your help, but I have yet to make a profit at all, so please reset my transactions so that when the form is done I can start at zero. 

    If you can't do that, I suppose I can just create another account.  Would you prefer that?  Advise..

     

    thanks

  • Kiran Support Team Lead
    Replied on August 14, 2014 at 4:36 PM

    I've reset the payment transactions limit for you as a one time request. You can check in your account and start receiving the payments as per the limits.

    Please get back to us if you need further assistance. We are happy to assist you.

    Thank you for using JotForm.

  • hollywoodtoday
    Replied on August 15, 2014 at 2:14 AM

    Wonderful!  

    And the form is working as of today so, Im set for now.

    Thanks