What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I view JPGs, PDFs and other attached documents?Asked by Contact6 on August 14, 2014 at 01:40 PM
Usually you need to be logged into your JotForm Account at the same time while viewing them from your email in order for it to work correctly. It is simply telling you that you aren't logged in so it can't be displayed.
You can also view them by Viewing your Submissions within your Account and then click on the link that way.
Alternatively, if you just want to eliminate this altogether then you can use on of our Integrations such as Google Drive, Dropbox, or Box and you can have that synced to your desktop as a copy of the image and its related submission will be saved there too for easy access.