What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Create New Form is greyed out and I can not click on it

    Asked by zteichman on August 14, 2014 at 02:15 PM
  • Profile Image
    JotForm Support

    Answered by david on August 14, 2014 at 04:51 PM


    This is rather odd.  I checked to make sure there are no restrictions on your account and there are not.  Can you please try clearing your browsers history and cache and logging in again?  If that does not work and you are able to try a different browser, please try that also.  If you are still unable to create a form, please let us know and we will be happy to assist you further.

    Thank you for using JotForm!