What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form is not function in my facebook fan page?

    Asked by GPGBusiness on August 14, 2014 at 08:51 PM

     

    I installed the form of JotForm and was running fine.
    But now this is what I see when I click to access the form on my fan page:

    04 Not Found

     

    form/ requested file not found!

     

    Useful tips to get out of here: Check your spelling and retry Report this in our support forum Give us a shout on our social media pages

     

    What is the problem and how can we fix it?

     

    Page URL:
    https://www.facebook.com/selaseguros/app_684336108254110

    facebook facebook tab facebook application
  • Profile Image
    JotForm Support

    Answered by Welvin on August 15, 2014 at 12:44 AM

    Hi,

    Please try to remove the current tab and add it again. Settings > Apps > Jotform (Edit Settings) > Remove option:

     

    We have a guide on how you can properly add the tab to your Facebook fan page. Check this: https://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    Thank you!