Electroinc Signature Pad

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    MissyCollins
    Asked on August 15, 2014 at 09:29 AM

    We are trying to use the electronic signature pad "Epad" to sign our documents and my form is is not seeing the epad. Can you tell me how to incorporate the "Epad" to my jotform?

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    Kiran
    Answered on August 15, 2014 at 11:22 AM

    As I checked the form on my PC, it seems to be working fine. 

    It seems the issue is with browser cache. I request you to clear the browser cache by following the steps provided in http://www.wikihow.com/Clear-Your-Browser%27s-Cache. You may also try on a different browser to see if the issue is resolved.

    Please get back to us if you need further assistance. We are happy to assist you.