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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get a blank screen when editing a form

    Asked by trvlagt747 on August 15, 2014 at 06:14 PM

    I can see my forms listed, but when I choose the edit option, I get a blank form screen as if it is not accessing my form. Help please!

    edit form cannot edit blank screen
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    JotForm Support

    Answered by Welvin on August 15, 2014 at 08:17 PM

    Hi,

    Please try to log out from your account, clear your browsers cache and clear your cookies for Jotform. Login again and make sure to connect using www.jotform.us

    https://support.google.com/chrome/answer/95582?hl=en

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

     

    https://support.google.com/chrome/answer/95647?hl=en

    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

     

    Hope that helps. If the issue persists, please let us know here.

    Thank you!