What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My submissions have unfilled and unusual fields

    Asked by KenR60 on August 15, 2014 at 10:16 PM

    Hi,

    My form is filled by many and sometiomes it gives unnecessary data in the emails that are send.Some are not filled and sure that cannot be done too.Then the calculations and logic  fields are also not working.Please give me an answer for this.

    Thanks.

    Page URL:
    http://buildmykennel.com/quote/

    Submissions and unfilled Emails calculations thanks then
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 15, 2014 at 11:47 PM

    Hi,

    That is sometimes due to script conflict. Please re-embed your form using iframe embed code. This should resolve any possible conflicts between the form script and your website scripts. Since the form loads in an iframe container, it will not conflict with anything on your page.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if you have further questions or if you still encounter the same problem. Regards!