My submissions have unfilled and unusual fields

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    KenR60
    Asked on August 15, 2014 at 10:16 PM

    Hi,

    My form is filled by many and sometiomes it gives unnecessary data in the emails that are send.Some are not filled and sure that cannot be done too.Then the calculations and logic  fields are also not working.Please give me an answer for this.

    Thanks.

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    EltonCris
    Answered on August 15, 2014 at 11:47 PM

    Hi,

    That is sometimes due to script conflict. Please re-embed your form using iframe embed code. This should resolve any possible conflicts between the form script and your website scripts. Since the form loads in an iframe container, it will not conflict with anything on your page.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if you have further questions or if you still encounter the same problem. Regards!