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    AutoResponder not sending to more than two Emails in a field

    Asked by bitsworkshop on August 17, 2014 at 03:22 PM

    Hi -

    I am trying to add three emails together in one field using conditionals. Two are form fields and one is static.

    I'm building up the email address in "AllEmails" with a comma in between them. And then using AutoResponder1 to send to AllEmails. (I believe I saw an forum/support post that said I could send to up to 10 email addresses this way.)

    However, in this form http://www.jotform.com//?formID=42285235560150 it does not appear to work.

    Even though AllEmails appears to be correct, the email only goes to the first TWO addresses. Is there a problem parsing this string of email addresses

    Also, what is the best way to insert a comma in the concatenated text for the conditional? When I type a comma I get a green box with a comma in it, not a comma. Do I need to escape it? I was able to get this by typing a dummy letter before the comma and then deleting it. I.e. x, and then remove the x.

    Thanks,

     

    Ira

     

    Page URL:
    http://www.jotform.com//?formID=42285235560150

    Emails JotForm problem POST
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    Answered by bitsworkshop on August 17, 2014 at 03:26 PM

    FYI here is the post that said 10 email addresses http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

     

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    JotForm Support

    Answered by EltonCris on August 17, 2014 at 07:17 PM

    Hi,

    Please create a separate autoresponder notification. Autoresponders can hold up to two emails as of now.

    Just create another field for the remaining emails, do the conditions again and set the field as the autoresponder's email.

    If you need further assistance, let us know here. Thanks!

  • Profile Image

    Answered by bitsworkshop on August 18, 2014 at 12:37 AM

    Okay. However, you should update http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients which says 10...

     

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    JotForm Support

    Answered by EltonCris on August 18, 2014 at 01:44 AM

    I have rephrased it to avoid confusions.

    Thanks for the heads up! =)