What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to cancel subscription

    Asked by bussshboy on August 17, 2014 at 04:50 PM

    How can I put my site on hold/ not pay the montly until I need again ?




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    JotForm Support

    Answered by jonathan on August 17, 2014 at 07:48 PM


    I see that you have already successfully cancelled the subscription with username  bussshboy .

    Your subscription is now at Starter plan.

    Inform us if you need further assistance.