What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Need help with customizing the form background

    Asked by mindandbodycodingsystems on August 17, 2014 at 07:02 PM

    I haven't got time for this nonsense. For goodness sake. I should be able to use my existing form after following the instructions for using CSS. I followed those instructions you gave though why I should have to clone a form from a web link of it that some how was showing correctly when my form in edit mode wouldn't or display properly in preview mode. And the problem still exists. From the cloned form I wasn't able to do any edits or save. So that form has now gone.

    I decided to re do the background image and start afresh from bigger template and we're back to the original problem. And haven't the time to spend all day messing around in an attempt to create a contact form when your site or whatever isn't working. I need this form up and running for my business so will now have to find another form site less buggy. 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 18, 2014 at 01:27 AM

    Hello mindandbodycodingsystems,

    I'm sorry for the trouble caused to you.

    I did try to fix your form's background issue but it seems the image from the URL is deleted. Please check the image direct URL:  http://i503.photobucket.com/albums/e435/mindandbodycodingsystems/JotformBk_zpsbe06c1a5.png 

    Please let us know the image URL and we will try to resolve your form's background issue.

    We will wait for your response.

    Thank you!