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  • Profile Image

    My 3 forms are missing - URGENT

    Asked by vibha_atl on August 17, 2014 at 11:12 PM

    I received email that my account is out of space and if not upgraded my forms will be removed. 

     

    I added my account to our organization's (VIBHA) coordinator account, which is paid account. Why my forms were still removed?

     

    Is there any way to get them back.

     

    Please advise its urgent. 

    Thank  You

    Neha

    Page URL:
    http://www.jotform.us/form/41985784048166

    3 My Forms paid account my account upgraded
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 18, 2014 at 04:06 AM

    Hello Neha,

    I did check your account and it seems the forms are already moved from your account to your other account "vibha" with "Economy" subscription plan.

    I believe your account issues is already resolved and your form are now active. I also tested your form and it seems to be working as expected. I was able to send a test submission.

    Do get back to us if you have any questions.

    Thank you!