- vibha_atlAsked on August 17, 2014 at 11:12 PM
I received email that my account is out of space and if not upgraded my forms will be removed.
I added my account to our organization's (VIBHA) coordinator account, which is paid account. Why my forms were still removed?
Is there any way to get them back.
Please advise its urgent.
- JotForm Supportashwin_dAnswered on August 18, 2014 at 04:06 AM
I did check your account and it seems the forms are already moved from your account to your other account "vibha" with "Economy" subscription plan.
I believe your account issues is already resolved and your form are now active. I also tested your form and it seems to be working as expected. I was able to send a test submission.
Do get back to us if you have any questions.