What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My 3 forms are missing - URGENT

    Asked by vibha_atl on August 17, 2014 at 11:12 PM

    I received email that my account is out of space and if not upgraded my forms will be removed. 


    I added my account to our organization's (VIBHA) coordinator account, which is paid account. Why my forms were still removed?


    Is there any way to get them back.


    Please advise its urgent. 

    Thank  You


    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 18, 2014 at 04:06 AM

    Hello Neha,

    I did check your account and it seems the forms are already moved from your account to your other account "vibha" with "Economy" subscription plan.

    I believe your account issues is already resolved and your form are now active. I also tested your form and it seems to be working as expected. I was able to send a test submission.

    Do get back to us if you have any questions.

    Thank you!