What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to receive regular submissions instead of secure

    Asked by hsigrist on August 18, 2014 at 02:28 AM

    Hi, 

    I', experience the same I'm sure that my form are not using the secure link and I'm check the "Secure Form" box from the form embed wizard now, I used... but not anymore. However I recibe an email that confirm that "My form will be automatically disabled once I reach my allocated quota".

    I can't upgrade (but if I could I would). Please help me... Im a Mathematics teacher in Chile and recibe files from my students from my University.

    Namaste.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 18, 2014 at 02:35 AM

    Hi Namaste,

    Thank you for contacting us!

    I have reset your submissions counter to zero, your account is now good to go. FYI, we can only reset submissions once. If you want to upgrade, please feel free to do so anytime you want. Upgrading your account to any of the paid plans will give you higher limits. See our pricing page http://www.jotform.com/pricing/ for more details.

    If you want to receive submissions as regular instead of SSL, simply change https://secure with http://form on the form URL found on your form embed code. (If you have embedded the form to your website).

    See this example:

    FROM:

    <script type="text/javascript" src="https://secure.jotformpro.com/jsform/42291486614963"></script>

    TO:

    <script type="text/javascript" src="http://form.jotformpro.com/jsform/42291486614963"></script>

    If you have further questions, please let us know here.

    Regards!