How to receive regular submissions instead of secure

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    Asked on August 18, 2014 at 02:28 AM


    I', experience the same I'm sure that my form are not using the secure link and I'm check the "Secure Form" box from the form embed wizard now, I used... but not anymore. However I recibe an email that confirm that "My form will be automatically disabled once I reach my allocated quota".

    I can't upgrade (but if I could I would). Please help me... Im a Mathematics teacher in Chile and recibe files from my students from my University.


  • Profile Image
    Answered on August 18, 2014 at 02:35 AM

    Hi Namaste,

    Thank you for contacting us!

    I have reset your submissions counter to zero, your account is now good to go. FYI, we can only reset submissions once. If you want to upgrade, please feel free to do so anytime you want. Upgrading your account to any of the paid plans will give you higher limits. See our pricing page for more details.

    If you want to receive submissions as regular instead of SSL, simply change https://secure with http://form on the form URL found on your form embed code. (If you have embedded the form to your website).

    See this example:


    <script type="text/javascript" src=""></script>


    <script type="text/javascript" src=""></script>

    If you have further questions, please let us know here.