What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't create conditional formula

    Asked by digitalwin on August 18, 2014 at 02:51 AM

    I'm having trouble creating conditional formula on my form. I'm setting up a form for a client which provides options to pay in full or partial. I was hoping to setup a formula where once "partial" was chosen, it would calculate 50% of the total amount, or basically get the amount from the TOTAL field calculated using Calculator Widget and divide it by 2.

    When I try to add an IF condition, it only showed the Total Amount Due and nothing else. See screen cap below: 

    You can access the form here: http://form.jotform.me/form/42288158491463

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 18, 2014 at 05:49 AM

    Hello digitalwin,

    I'm sorry for the trouble caused to you.

    I am not sure what is causing this issue. I cloned your form and it does lists the form fields correctly in condition wizard. Please check the screenshot below of the cloned form:


    I would suggest you to open your condition wizard in "Fullscreen" mode. Please check the screenshot below on how to open your your condition wizard in full screen :


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!