Can't create conditional formula

  • digitalwin
    Asked on August 18, 2014 at 2:51 AM

    I'm having trouble creating conditional formula on my form. I'm setting up a form for a client which provides options to pay in full or partial. I was hoping to setup a formula where once "partial" was chosen, it would calculate 50% of the total amount, or basically get the amount from the TOTAL field calculated using Calculator Widget and divide it by 2.

    When I try to add an IF condition, it only showed the Total Amount Due and nothing else. See screen cap below: 

    Cant create conditional formula Image 1 Screenshot 20

    You can access the form here: http://form.jotform.me/form/42288158491463

  • Ashwin JotForm Support
    Replied on August 18, 2014 at 5:49 AM

    Hello digitalwin,

    I'm sorry for the trouble caused to you.

    I am not sure what is causing this issue. I cloned your form and it does lists the form fields correctly in condition wizard. Please check the screenshot below of the cloned form:

    Cant create conditional formula Image 1 Screenshot 30

     

    I would suggest you to open your condition wizard in "Fullscreen" mode. Please check the screenshot below on how to open your your condition wizard in full screen :

    Cant create conditional formula Image 2 Screenshot 41 0

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!