What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancellation

    Asked by nobermeier on August 18, 2014 at 08:39 AM

    Sehr geehrtes JotForm Team,

    ich möchte mein Abonnement bei Ihnen kündigen, da ich Ihr Angebot so gut wie gar nicht mehr in Anspruch nehme.

    Dazu habe ich bereits den Vertrag bei Plimus/BlueSnap gekündigt, sodass auch bei meinem JotForm Account bei meinem Finanzplan meine Bezahlmethode abgelaufen ist.

    Nun möchte ich nur sichergehen, dass die Kündigung auch eingeleitet wurde. Stimmt das soweit und/oder wie kann ich meinen Account ganz löschen?

    Mit freundlichen Grüßen

    ---------------------------------------------------

    Dear JotForm Team,

    I'd like to cancel my subscription. What do I have to do or what to take account of.

    Kind regards!

    JotForm jotform account bluesnap
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 18, 2014 at 11:55 AM

    I checked on this and I can verify that your account subscription was cancelled as of roughly 3 hours ago. Our system currently shows that your current account is now free.

    If you have any further questions or concerns please feel free to contact us again.

  • Profile Image

    Answered by nobermeier on August 19, 2014 at 03:38 AM

    Ok thanks :)

    One more question: what do I have to do to delete my account? Can you do this?

    Kind regards!

  • Profile Image

    Answered by jedcadorna on August 19, 2014 at 06:03 AM

    Your account deletion question will be answered on a separate thread http://www.jotform.com/answers/417812.

    I have moved your other question as we only keep single topic per thread. Thank you for understanding. We'll answer you other concern as soon as we can.