What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to stop receiving spam messages from form submitter?

    Asked by vatech33 on August 18, 2014 at 10:07 AM
    Thanks. I have looked through all of the submissions and 99% are spam. It looks like somehow computers from crapy online stores have found our site and used our form to send us spam sales junk. How can we get rid of it???
  • Profile Image
    JotForm Support

    Answered by david on August 18, 2014 at 12:17 PM

    Hi,

    You can limit the amount of submissions you are able to receive in various different ways:

    http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    For your case I would recommend enabling "Strict Check" in the "Unique Submission" field.  This would allow for only one submission per IP address and the spammers will not be able to spam you anymore.  

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!