What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account suspended

    Asked by Brad  on August 18, 2014 at 10:58 AM

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake pleasecontact us to resolve this issue.


    I was using JotForm for forms on my business website.  Was in the middle of creating a form with over 50 questions and lost it all.


    How can I get my account unblocked.  Love the dropbox feature, but if this is going to happen by creating simple forms I don't know if this is the service for me.

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    Answered by bosborn52 on August 18, 2014 at 11:48 AM

    Got a quick response from Matthew and my account is back up!


    THanks for the help!

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    JotForm Support

    Answered by david on August 18, 2014 at 01:55 PM


    Glad to hear it!  Please let us know if there is anything else we can assist you with and we will be happy to do so.

    Thank you for using JotForm!