why does my form look different in Google Chrome vs Firefox browser?

  • arthurgriffin
    Asked on August 18, 2014 at 2:11 PM

    The "upload your files" function is lost when viewed in google Chrome. Why is this and how can I fix it?

    Jotform Thread 417529 Screenshot
  • KadeJM
    Replied on August 18, 2014 at 3:19 PM

    Are you not able to view part of your form in firefox then from what I am understanding? I checked this but I am able to view it without any issue.

    I have cleared your form cache on our end to see if this helps and I would also suggest clearing your browser cache for firefox as that should fix it.

    Should you still be unable to view it then at that point I would recommend making sure you are using the latest version of your browser. Otherwise, let us know if this continues.

    why does my form look different in Google Chrome vs Firefox browser? Image 1 Screenshot 20

  • KadeJM
    Replied on August 18, 2014 at 3:26 PM

    Additionally, I also just checked this on our Mac Emulation Program in OSX Mavericks and I see it's working there too since I noticed your screenshot is from a Mac.

    Is that the OSX you are using on your end? If not please let us know so we can look into it more.

    why does my form look different in Google Chrome vs Firefox browser? Image 1 Screenshot 20