What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why does my form look different in Google Chrome vs Firefox browser?

    Asked by arthurgriffin on August 18, 2014 at 02:11 PM

    The "upload your files" function is lost when viewed in google Chrome. Why is this and how can I fix it?

    Screenshot
    different Chrome vs Firefox and
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    JotForm Support

    Answered by KadeJM on August 18, 2014 at 03:19 PM

    Are you not able to view part of your form in firefox then from what I am understanding? I checked this but I am able to view it without any issue.

    I have cleared your form cache on our end to see if this helps and I would also suggest clearing your browser cache for firefox as that should fix it.

    Should you still be unable to view it then at that point I would recommend making sure you are using the latest version of your browser. Otherwise, let us know if this continues.

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    JotForm Support

    Answered by KadeJM on August 18, 2014 at 03:26 PM

    Additionally, I also just checked this on our Mac Emulation Program in OSX Mavericks and I see it's working there too since I noticed your screenshot is from a Mac.

    Is that the OSX you are using on your end? If not please let us know so we can look into it more.