Account not successfully upgraded

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    Kiely Buttell 
    Asked on August 18, 2014 at 06:03 PM

    Hi

    Everytime I sign in it throws me out of the system. I purchased an upgrade Sunday but form has stopped working, saying i'm over quota. This is not a good look. Could you please urgently contact me   0064 212744770

     

    Thanks

    Kiely

  • Profile Image
    jonathan
    Answered on August 18, 2014 at 08:25 PM

    Hi Kiely,

    I have now corrected this in your subscription account with username FlourishOutsourcing

    You can check in your account profile that your subscription is now at PREMIUM type of subscription.

    Your account was not automatically updated previously because you did not include your account/username  FlourishOutsourcing during the payment process. But I have now corrected this.

    Please inform us if there are further concern.

    Thanks.